> For the complete documentation index, see [llms.txt](https://because.gitbook.io/because/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://because.gitbook.io/because/the-because-platform/troubleshooting-campaigns/how-do-campaigns-get-reloaded.md).

# How Do Campaigns Get Reloaded

Here’s how our widget works to refresh campaigns in your store:

### **How Campaign Reloading Works**

1. **Triggered on Button Clicks**

   * Our widget is designed to re-check the cart rules and refresh whenever a button is clicked, typically starting on the product page (PDP).
   * **In-Cart Behavior**: Depending on how your cart is set up, campaigns may also auto-refresh when shoppers interact with:
   * **Upsell/Quick Add Buttons** inside the cart.
   * **Quantity Buttons** to increase or decrease item quantities.

   ⚠️ **Note**: Some carts have quantity controls configured as icons (e.g., SVG elements) instead of buttons. In these cases, the cart may not auto-refresh.<br>
2. **Auto-Refreshing for PDP Adds**
   * When a shopper adds a new item from the PDP to an already open cart, the cart auto-refreshes to reflect the new total or qualify for updated campaigns.
   * This applies to campaigns like “You’re $X away from Free Shipping!” or others based on cart total or contents.<br>
3. **Click Detection and Cart Changes**
   * Any click on your site—such as selecting a variant, clicking a size chart, or removing an item—triggers a re-check of the cart contents.
   * If a click causes a change in cart value or items, the campaign updates dynamically.
   * **No Change, No Refresh**: If the cart or URL doesn’t change, the campaign won’t reload, ensuring there’s no unnecessary flicker.

### **Important Notes**

* **Example in Action**:
  * A shopper sees a message, “You’re $10 away from Free Shipping.”
  * They add an item that pushes their cart total over the free shipping threshold.
  * The message refreshes automatically to display “You’ve unlocked Free Shipping!” (assuming the rules are met).

### **Need More Help?**

If you have any questions or need assistance, our friendly support team is here for you! Simply reach out to us at [**support@trybecause.com**](mailto:support@trybecause.com), and we’ll be happy to help.&#x20;


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