How Do Campaigns Get Reloaded

Our goal is to make your campaigns dynamic and seamless for your shoppers, ensuring they always see the most relevant messaging based on their actions.

Here’s how our widget works to refresh campaigns in your store:

How Campaign Reloading Works

1. Triggered on Button Clicks

   • Our widget is designed to re-check the cart rules and refresh whenever a button is clicked, typically starting on the product page (PDP).

   • In-Cart Behavior: Depending on how your cart is set up, campaigns may also auto-refresh when shoppers interact with:

   • Upsell/Quick Add Buttons inside the cart.

   • Quantity Buttons to increase or decrease item quantities.

   ⚠️ Note: Some carts have quantity controls configured as icons (e.g., SVG elements) instead of buttons. In these cases, the cart may not auto-refresh.

2. Auto-Refreshing for PDP Adds

   • When a shopper adds a new item from the PDP to an already open cart, the cart auto-refreshes to reflect the new total or qualify for updated campaigns.

   • This applies to campaigns like “You’re $X away from Free Shipping!” or others based on cart total or contents.

3. Click Detection and Cart Changes

   • Any click on your site—such as selecting a variant, clicking a size chart, or removing an item—triggers a re-check of the cart contents.

   • If a click causes a change in cart value or items, the campaign updates dynamically.

   • No Change, No Refresh: If the cart or URL doesn’t change, the campaign won’t reload, ensuring there’s no unnecessary flicker.

Important Notes

• Example in Action:

  • A shopper sees a message, “You’re $10 away from Free Shipping.”

  • They add an item that pushes their cart total over the free shipping threshold.

  • The message refreshes automatically to display “You’ve unlocked Free Shipping!” (assuming the rules are met).

Need More Help?

If you have any questions or need assistance, our friendly support team is here for you! Simply reach out to us at [e-mail], and we’ll be happy to help.